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How to Opt In to SMS Alerts

To receive safety alerts via SMS from MyAmbits, a user opts in inside the app. Here is exactly how that works, how messages are sent, and how to opt out at any time.

How to opt in

MyAmbits uses a two-step, recipient-confirmed opt-in: the person you add must reply CONFIRM themselves before they ever receive an alert. No one is messaged with safety alerts unless they have explicitly opted in.

  1. Download and open the MyAmbits app.
  2. When adding an emergency contact, the user must check the box confirming they have that person's permission to be invited. The "Add Contact" button stays disabled until this box is checked.
  3. When the contact is added, that person receives a one-time invitation SMS identifying who added them: "[Name] added you as an emergency contact on MyAmbits. Reply CONFIRM to receive their safety alerts (SOS / Walk Me Home only), or STOP to opt out. Reply HELP for help."
  4. The recipient replies CONFIRM to opt in. Only then is their status set to confirmed and are they eligible to receive alerts. If they reply STOP (or never reply), they receive nothing — not even during an SOS.
  5. Safety alerts are sent only to contacts who have opted in by replying CONFIRM.

Contacts with Indian (+91) numbers also receive SOS alerts on WhatsApp after replying CONFIRM. Their invitation says so, and replying STOP by text ends both. Their invitation reads "receive their safety alerts by SMS and WhatsApp" and "STOP to opt out of both".

Message Frequency

Messages are sent only in response to user-triggered safety events (SOS or Walk Me Home). No marketing messages. Frequency varies based on user activity.

Opt-Out

Reply STOP to any message to opt out at any time.

Help

Reply HELP to any message, or contact support@myambits.com.

Message & Data Rates

Message and data rates may apply.

No Marketing / No Third-Party Sharing

We do not send marketing SMS. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.